This practice recognises that all members of the team have an ethical and legal duty to keep patient information confidential. The relationship this practice has with each patient is based on trust that information will not be given to external persons or organisations without the patient’s consent. All members of the practice team are expected to comply with this policy and are advised to be aware of the confidentiality clause within their staff contract. Breaches of this policy could lead to dismissal.
‘Standards for Dental Professionals’, guidance from the General Dental Council, notes that practitioners must ‘Protect the confidentiality of patients’ information’.
We will keep all confidential data stored securely and will not allow it to be placed in areas where data may be seen by unauthorised personnel.
We will not provide information:
Recall cards and other personal information will be sent in a sealed envelope.
If it is necessary to release information about a patient:
If we use patient information (eg. radiographs, study models) for teaching purposes we will gain the patient’s consent and ensure the patient cannot be identified from the information released.
Responsibility for disclosure rests with the patient’s dentist only. Under no circumstances will any other member of our staff make such a decision.
There may be some circumstances when the dentist feels it would be in the public interest to breach a patient’s confidentiality. In such cases we will seek advice from our indemnifier before releasing the patient’s information to a third party.
A court may order us to release information without the patient’s consent. If so, we will only release the minimum information.
Patients have a right to see their records and we will meet any request within 40 days. A request from a patient to see records or for a copy must be referred to the patient’s dentist.
The patient should be given the opportunity of coming into the practice to discuss the records and will then be given a photocopy.
These records include, but are not limited to: personal patient information, medical and dental histories, examination records, radiographs, clinical photographs, treatment plans, treatment records, referral and consultation recommendations and reports, diagnostic models, and other related materials.
The cost for records is £15.00 for a paper version and free of charge for electronic.
For more information on this topic, speak with the practice owner or practice manager.
Highly recommend Museum Dental Suite. Their work is of the highest calibre, professional and friendly. I'm very thankful they for excellent aftercare advice and for making me relaxed and so well treated. I've recommended them to both my family and friends.
I have been undertaking a cosmetic treatment (Invisalign) for around eight months here, off the back of a recommendation of a friend who had the same treatment. The professionalism and perfectionism with which my treatment was delivered was outstanding, as was the general service and were all of the staff I encountered.
My dentist Dr. Wahab Shakir was particularly great, with a friendly, reassuring manner and an eye for detail. He always went above and beyond, without ever being asked.
I'm now almost at the end of my treatment and couldn't be more pleased with how treatment has gone. Given the service and end result I'd also consider it excellent value for money.
Keep up the good work Museum Dental Suites!
Firstly what a great dentist, all the staff were friendly and very helpful as this was my first time here.
I had called for an emergency appointment due to a sudden cracked tooth and Dr Wahab Shakir despite the end of day fast approaching (30 minutes till close) he said he would see me.
The treatment was not straight forward due to the crack but Dr Shakir after a lengthy time managed to save the tooth/restore it and prevent what I believe most dentists would have done which install a crown - Thank you!
Highly recommend this dentist and service and I am grateful for not only seeing me within an hour but also staying passed closing time and finally for doing a Stella job.
This is a top notch dentist who makes you feel at ease which for someone liked me is important. The staff are very professional, polite, courteous and friendly. Marios, my dentist is extremely patient and cares about your dental care and the service you receive. Just received my new dentures and they have been done to a very high standard and am very pleased. I have nothing but praise for the staff and the treatment/service I received.
Best dentist ever hands down. Least painful and least scary experiences here (I'm usually really scared of going to the dentist, and even find the initial anaesthetic injection painful) - they really care about the patient, and making sure you're comfortable, results are also fab. Seriously can't imagine a better dentist!
After lots of research I was very happy with the results and the service at Museum Dental. 100% I would recommend to a friend. I couldn't be more pleased.