Confidentiality Policy

Confidentiality Policy

Confidentiality Policy

This practice recognises that all members of the team have an ethical and legal duty to keep patient information confidential. The relationship this practice has with each patient is based on trust that information will not be given to external persons or organisations without the patient’s consent. All members of the practice team are expected to comply with this policy and are advised to be aware of the confidentiality clause within their staff contract. Breaches of this policy could lead to dismissal.

‘Standards for Dental Professionals’, guidance from the General Dental Council, notes that practitioners must ‘Protect the confidentiality of patients’ information’.

This means:

  • Using information only for the purposes for which it was given.
  • Preventing information from being accidentally revealed.
  • Preventing unauthorised access by keeping information secure at all times.
  • Only in exceptional circumstances can a breach of confidentiality be justified.

Preventing breaches of confidentiality

We will keep all confidential data stored securely and will not allow it to be placed in areas where data may be seen by unauthorised personnel.

We will not provide information:

  • To a school about a child’s attendance.
  • To employers about a patient’s appointments.
  • To third parties about appointments or leave answering machine messages.
  • Only leave messages to return the practice’s phone call.

Recall cards and other personal information will be sent in a sealed envelope.

Disclosure of information

If it is necessary to release information about a patient:

  • We will obtain the patient’s consent first, where possible and make sure they understand what information is being released, why and any likely consequences.
  • We will release the minimum required.
  • We will be prepared to justify our decisions and follow on action.

If we use patient information (eg. radiographs, study models) for teaching purposes we will gain the patient’s consent and ensure the patient cannot be identified from the information released.

Exceptional circumstances

Responsibility for disclosure rests with the patient’s dentist only. Under no circumstances will any other member of our staff make such a decision.

There may be some circumstances when the dentist feels it would be in the public interest to breach a patient’s confidentiality. In such cases we will seek advice from our indemnifier before releasing the patient’s information to a third party.

A court may order us to release information without the patient’s consent. If so, we will only release the minimum information.

Access to records

Patients have a right to see their records and we will meet any request within 40 days. A request from a patient to see records or for a copy must be referred to the patient’s dentist.

The patient should be given the opportunity of coming into the practice to discuss the records and will then be given a photocopy.

These records include, but are not limited to: personal patient information, medical and dental histories, examination records, radiographs, clinical photographs, treatment plans, treatment records, referral and consultation recommendations and reports, diagnostic models, and other related materials.

The cost for records is £15.00 for a paper version and free of charge for electronic.

More information

For more information on this topic, speak with the practice owner or practice manager.

Useful organisations:

  • General Dental Council
  • Information Commissioner

Smile Gallery

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RECENT GOOGLE REVIEWS

Highly recommend Museum Dental Suite. Their work is of the highest calibre, professional and friendly. I'm very thankful they for excellent aftercare advice and for making me relaxed and so well treated. I've recommended them to both my family and friends.

Vic Pannett

3 weeks ago

I have been undertaking a cosmetic treatment (Invisalign) for around eight months here, off the back of a recommendation of a friend who had the same treatment. The professionalism and perfectionism with which my treatment was delivered was outstanding, as was the general service and were all of the staff I encountered.

My dentist Dr. Wahab Shakir was particularly great, with a friendly, reassuring manner and an eye for detail. He always went above and beyond, without ever being asked.

I'm now almost at the end of my treatment and couldn't be more pleased with how treatment has gone. Given the service and end result I'd also consider it excellent value for money.

Keep up the good work Museum Dental Suites!

Rachael H

a month ago

Firstly what a great dentist, all the staff were friendly and very helpful as this was my first time here.

I had called for an emergency appointment due to a sudden cracked tooth and Dr Wahab Shakir despite the end of day fast approaching (30 minutes till close) he said he would see me.

The treatment was not straight forward due to the crack but Dr Shakir after a lengthy time managed to save the tooth/restore it and prevent what I believe most dentists would have done which install a crown - Thank you!

Highly recommend this dentist and service and I am grateful for not only seeing me within an hour but also staying passed closing time and finally for doing a Stella job.

Michael O

a month ago

Dental Implants in Holborn

Losing natural teeth is never a nice thing and many patients decide that they will consider dental implants to replace them. We are being asked for this treatment more and the patients that visit us for this treatment have been delighted with their experience of having dental implants with us, and there is no doubt that this is a treatment that can make a huge difference to people who have been self-conscious about having lost teeth or who have not liked wearing dentures. Because it is set into the jaw, the implant will feel and act like your natural tooth. Come and talk to us about what dental implants can do for you and for your FREE initial appointment.

Emergency Dental treatment at Holborn

Toothache can strike at any time and it seems that dental emergencies will always strike at most inconvenient moments! We will deal with any dental emergencies fast and for any more complicated or difficult cases we will take impressions digitally and x-rays and this will help us understand exactly what treatment you need.

Why Choose Museum Dental Suites in Holborn?

Here are FIVE top reasons to choose Museum Dental Suites for your dental care:

Restorative and Preventative Dentistry

Our extensive range of preventative dental measures aim to give ongoing dental health and as well as cosmetic dentistry with Veneers, Bridges, Tooth Whitening, Dentures, Crowns, fillings and measures to prevent and control gum disease.

Regular Hygienist treatment

offering the very best in oral hygiene and gum care and we know it might be boasting but we do believe that our hygienists are simply the best!

Sedation

is offered for anxious patients when they visit for treatment. With the encouragement and the skill of our staff you might even find you don’t even need that! We also look after our youngsters and we make sure that those early experiences in the dental chair lead on to a lifetime of great dental experience.

Emergency treatment on the same day

We will always make every effort to see you for an emergency on the same day but always call us first. Ring us to make an appointment on 0207 036 1999. Use us as your fifth emergency service!

We are a welcoming family practice and we are in the heart of the community. We want to offer your dental care from the youngest to the oldest in our community. Whatever you need us for, be in touch with us at:

70 Great Russell St, Holborn, London WC1B 3BN, United Kingdom

0207 036 1999

Our Team

RECENT GOOGLE REVIEWS

Highly recommend Museum Dental Suite. Their work is of the highest calibre, professional and friendly. I'm very thankful they for excellent aftercare advice and for making me relaxed and so well treated. I've recommended them to both my family and friends.

Vic Pannett

3 weeks ago

I have been undertaking a cosmetic treatment (Invisalign) for around eight months here, off the back of a recommendation of a friend who had the same treatment. The professionalism and perfectionism with which my treatment was delivered was outstanding, as was the general service and were all of the staff I encountered.

My dentist Dr. Wahab Shakir was particularly great, with a friendly, reassuring manner and an eye for detail. He always went above and beyond, without ever being asked.

I'm now almost at the end of my treatment and couldn't be more pleased with how treatment has gone. Given the service and end result I'd also consider it excellent value for money.

Keep up the good work Museum Dental Suites!

Rachael H

a month ago

Firstly what a great dentist, all the staff were friendly and very helpful as this was my first time here.

I had called for an emergency appointment due to a sudden cracked tooth and Dr Wahab Shakir despite the end of day fast approaching (30 minutes till close) he said he would see me.

The treatment was not straight forward due to the crack but Dr Shakir after a lengthy time managed to save the tooth/restore it and prevent what I believe most dentists would have done which install a crown - Thank you!

Highly recommend this dentist and service and I am grateful for not only seeing me within an hour but also staying passed closing time and finally for doing a Stella job.

Michael O

a month ago

This is a top notch dentist who makes you feel at ease which for someone liked me is important. The staff are very professional, polite, courteous and friendly. Marios, my dentist is extremely patient and cares about your dental care and the service you receive. Just received my new dentures and they have been done to a very high standard and am very pleased. I have nothing but praise for the staff and the treatment/service I received.

Lorna Grant

10 months ago

Best dentist ever hands down. Least painful and least scary experiences here (I'm usually really scared of going to the dentist, and even find the initial anaesthetic injection painful) - they really care about the patient, and making sure you're comfortable, results are also fab. Seriously can't imagine a better dentist!

Mary lin

10 months ago

After lots of research I was very happy with the results and the service at Museum Dental. 100% I would recommend to a friend. I couldn't be more pleased.

Emily potter

11 months ago

Look your best, feel your best, expect the best.